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Airtable + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Airtable and Freshdesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Airtable

Airtable is a powerful database, with a simple interface. Whether you're building a database to manage the team, to track a product launch, or to brainstorm new ideas for your business, Airtable is flexible enough to let you focus on the work.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Airtable + Freshdesk

  • Airtable Freshdesk

    Airtable + Freshdesk

    Create Contact to Freshdesk from New Record in Airtable Read More...
    Close
    When this happens...
    Airtable New Record
     
    Then do this...
    Freshdesk Create Contact
  • Airtable Freshdesk

    Airtable + Freshdesk

    Create Ticket to Freshdesk from New Record in Airtable Read More...
    Close
    When this happens...
    Airtable New Record
     
    Then do this...
    Freshdesk Create Ticket
  • Airtable Freshdesk

    Airtable + Freshdesk

    Create Contact to Freshdesk from New Record In View in Airtable Read More...
    Close
    When this happens...
    Airtable New Record In View
     
    Then do this...
    Freshdesk Create Contact
  • Airtable Freshdesk

    Airtable + Freshdesk

    Create Ticket to Freshdesk from New Record In View in Airtable Read More...
    Close
    When this happens...
    Airtable New Record In View
     
    Then do this...
    Freshdesk Create Ticket
  • Airtable Airtable

    Freshdesk + Airtable

    Create Record to Airtable from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Airtable New Contact
     
    Then do this...
    Airtable Create Record
  • Airtable {{item.actionAppName}}

    Airtable + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Airtable + Freshdesk in easier way

It's easy to connect Airtable + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is available.

  • New Record In View

    Triggers when a new record is available.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Record

    Creates a new record with auto-populating fields.

  • Update Record

    Update the values of specific cells in an Airtable record.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Airtable & Freshdesk Integrations Work

  1. Step 1: Choose Airtable as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Airtable to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Airtable and Freshdesk

This article will discuss the integration of Airtable and Freshdesk.

    What is Airtable?

Airtable is a cloud-based software as a service (SaaS. company founded in 2012 in San Francisco by Matt Brezina, Dave Evans, and Vaughan Merrick. It has raised $79 million in venture capital from investors including Y Combinator, Salesforce Ventures, and Andreessen Horowitz. The company's software combines spreadsheet-like interface with database features. It was named one of "Time" magazine's 50 best websites of 2017.

    What is Freshdesk?

Freshdesk is a customer support platform for businesses that provides cloud-based help desk software and services. Founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, Freshdesk has offices in San Bruno, California; Chennai, India; and Chennai, Tamil Nadu. The company has raised over $95 million in funding from investors, including Accel Partners, Tiger Global Management, Google Capital and Sequoia Capital.FreshDesk is an integrated helpdesk solution providing end-to-end support to customers. Businesses can create tickets via email or through Freshdesk's mobile app to start a conversation with its team. Freshdesk includes a ticket management system, live chat tool, social media tools and CRM integrations.Airtable is an integrated database that helps users store and organize their data in one place on the web or on their mobile devices. It allows users to create tables, columns and fields, and then populate them with data from multiple sources. It also features charts and a relational database design.

Here I will describe how Airtable integrates with Freshdesk

    Integration of Airtable and Freshdesk

Integration of Airtable and Freshdesk can be done through Zapier.The below tasks can be accomplished using Zaps with the help of Zapier.These are some of the tasks that can be accomplished using Zapier and Airtable:

  • Create a new ticket in Freshdesk when new record is created in Airtable
  • Update record in Freshdesk when new record is created in Airtable
  • Update existing ticket when new record is created in Airtable
  • Create ticket in Freshdesk when new record is created in Airtable
  • Run task in Airtable when new ticket is created in Freshdesk
  • Run task in Airtable when ticket is updated in FreshDesk
  • Update existing ticket in FreshDesk when task is completed in Airtable
  • Close ticket in Freshdesk when task is completed in Airtable
  • Update record in Freshdesk when task is completed in Airtable
  • Update record in Freshdesk when comment is posted on task in Airtable
  • Copy records from source Airtable to target Freshdesk
  • Copy records from source Freshdesk to target Airtable
  • Create a list of records from source Airtable to target Freshdesk
  • Create a list of records from source Freshdesk to target Airtable
  • Create records based on filter criteria from source Airtable to target Freshdesk
  • Create records based on filter criteria from source Freshdesk to target Airtable
  • Update all records based on filter criteria from source Airtable to target Freshdesk
  • Update all records based on filter criteria from source Freshdesk to target Airtable
  • Copy records from source Airtable to target Freshdesk duplicating first record if exists
  • Copy records from source Freshdesk to target Airtable duplicating first record if exists
  • Copy records from source Airtable to target Freshdesk skipping first record if exists
  • Copy records from source Freshdesk to target Airtable skipping first record if exists
  • Copy records from source Airtable to target Freshdesk keeping only first N number of records if exists
  • Copy records from source Freshdesk to target Airtable keeping only first N number of records if exists
  • Create records based on filter criteria from source Airtable to target FreshDesk duplicating first record if exists
  • Create records based on filter criteria from source FreshDesk to target Airtable duplicating first record if exists
  • Create records based on filter criteria from source Airtable to target FreshDesk skipping first record if exists
  • Create records based on filter criteria from source FreshDesk to target Airtable skipping first record if exists
  • Create records based on filter criteria from source Airtable to target FreshDesk keeping only first N number of records if exists
  • Create records based on filter criteria from source FreshDesk to target Airtable keeping only first N number of records if exists
  • Copy list of records from source FreshDesk to target Airtable

The process to integrate Airtable and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.