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Aircall + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Aircall and ServiceNow

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Aircall

Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to make phone support easy to manage – accessible, transparent, and collaborative.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best ways to Integrate Aircall + ServiceNow

  • Aircall ServiceNow

    Aircall + ServiceNow

    Update Record in ServiceNow when Call Created is added to Aircall Read More...
    Close
    When this happens...
    Aircall Call Created
     
    Then do this...
    ServiceNow Update Record
  • Aircall ServiceNow

    Aircall + ServiceNow

    Create Record from ServiceNow from Call Created to Aircall Read More...
    Close
    When this happens...
    Aircall Call Created
     
    Then do this...
    ServiceNow Create Record
  • Aircall ServiceNow

    Aircall + ServiceNow

    Update Record in ServiceNow when Call Ringing On Agent is added to Aircall Read More...
    Close
    When this happens...
    Aircall Call Ringing On Agent
     
    Then do this...
    ServiceNow Update Record
  • Aircall ServiceNow

    Aircall + ServiceNow

    Create Record from ServiceNow from Call Ringing On Agent to Aircall Read More...
    Close
    When this happens...
    Aircall Call Ringing On Agent
     
    Then do this...
    ServiceNow Create Record
  • Aircall ServiceNow

    Aircall + ServiceNow

    Update Record in ServiceNow when Call Agent Declined is added to Aircall Read More...
    Close
    When this happens...
    Aircall Call Agent Declined
     
    Then do this...
    ServiceNow Update Record
  • Aircall {{item.actionAppName}}

    Aircall + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Aircall + ServiceNow in easier way

It's easy to connect Aircall + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • Call Agent Declined

    Triggers when an agent declined a call.

  • Call Answered

    Triggers when a call is answered in Aircall.

  • Call Archived

    Triggers when a call is archived in Aircall.

  • Call Assigned

    Triggers when a call is assigned in Aircall.

  • Call Commented

    Triggers when a call is commented in Aircall.

  • Call Created

    Triggers when a call is started in Aircall.

  • Call Ended

    Triggers when a call is ended in Aircall.

  • Call Hungup

    Triggers when a call is hangup in Aircall.

  • Call Ringing On Agent

    Triggers when a call started ringing on agent in Aircall.

  • Call Tagged

    Triggers when a call is tagged.

  • Call Transfered

    Triggers when a call is transfered.

  • Call Untagged

    Triggers when a call is untagged in Aircall.

  • Contact Created

    Trigger when a contact is created in Aircall.

  • Contact Deleted

    Triggers when a contact is deleted in Aircall.

  • Contact Updated

    Trigger when a contact is updated in Aircall.

  • Number Closed

    Triggers when a number is closed in Aircall.

  • Number Created

    Triggers when a number is created in Aircall.

  • Number Deleted

    Triggers when a number is deleted in Aircall.

  • Number Opened

    Triggers when a number is opened in Aircall.

  • User Connected

    Triggers when a user is connected in Aircall.

  • User Created

    Triggers when a user is created in Aircall.

  • User Deleted

    Triggers when a user is deleted in Aircall.

  • User Disconnected

    Triggers when a user is disconnected in Aircall.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Aircall & ServiceNow Integrations Work

  1. Step 1: Choose Aircall as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Aircall to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.