Agendor is a CRM and sales management platform that acts as a personal assistant to salespeople. Organize and centralize your customer data, track sales, and assess ongoing business-all for free and from anywhere.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
It's easy to connect Agendor + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a Deal (Negócio) is set as lost.
Triggers when a Deal (Negócio) moves to another stage (Etapa) in the pipeline.
Triggers when a Deal (Negócio) is set as won.
Triggers when a new Deal (Negócio) is created.
Triggers when a new Organization (Empresa) is created.
Triggers when a new Person (Pessoa) is created.
Triggers when a new Task (Tarefa/Comentário) is created.
Triggers when a Deal (Negócio) is edited
Triggers when an Organization (Empresa) is edited.
Triggers when a Person (Pessoa) is edited.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Agendor is an online business software that enables users to monitor their business from one central location. This software supports a wide array of business activities such as managing customer relationships, handling sales orders, tracking inventory and many more. The software also offers a strong support for multi-user cplaboration, where multiple team members can work on the same task at the same time. It is a hosted software, which means it does not require any installation and can be accessed from anywhere across the web.
Freshdesk is a leading customer support top that offers detailed analytics, mobile access, phone support and other features. The top offers a fully integrated spution to manage customer complaints and enquiries. Freshdesk allows its users to track customers’ issues across multiple channels like email, on-site chat, customer calls and self-service portal. It also includes a feature called Knowledge Base that helps users create an extensive knowledge base for their customers.
Freshdesk lets users track emails, chats and social media channels on one single platform. This top allows its users to create detailed reports and track the status of ticket in order to identify problem areas that need improvement. There are three tiers of pricing based on the number of agents and number of customers. Freshdesk also provides a mobile app for its users to track tickets when they are on the go.
Integrating Agendor and Freshdesk will help you enhance your existing customer service process by seamlessly integrating all the customer touch points from emails to social media channels. Freshdesk will allow you to receive customer complaints via email, chat and phone calls, which can then be forwarded to Agendor for further processing. This integration will allow you to automate processes, and gain real-time insights about customer behavior. Using this integration, you can create a knowledge base as well as build FAQs for your customers. You can also use this integration to create custom rules so that you can easily forward incoming tickets to the right department or assign them to appropriate agents.
Using this integration, you can create a knowledge base as well as build FAQs for your customers. You can also use this integration to create custom rules so that you can easily forward incoming tickets to the right department or assign them to appropriate agents. Moreover, using this integration, you can also integrate with third party products such as ServiceNow, Zendesk and Salesforce, in order to get real-time data about your customers’ behavior. With this integration, you will be able to create dashboards and gather critical data in order to take informed decisions and improve your business efficiency.
The process to integrate Agendor and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.