Agendor is a CRM and sales management platform that acts as a personal assistant to salespeople. Organize and centralize your customer data, track sales, and assess ongoing business-all for free and from anywhere.
Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
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Triggers when a Deal (Negócio) is set as lost.
Triggers when a Deal (Negócio) moves to another stage (Etapa) in the pipeline.
Triggers when a Deal (Negócio) is set as won.
Triggers when a new Deal (Negócio) is created.
Triggers when a new Organization (Empresa) is created.
Triggers when a new Person (Pessoa) is created.
Triggers when a new Task (Tarefa/Comentário) is created.
Triggers when a Deal (Negócio) is edited
Triggers when an Organization (Empresa) is edited.
Triggers when a Person (Pessoa) is edited.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Agendor is an office productivity suite that integrates the power of the Internet with Office applications. The suite includes e-mail, calendaring, group scheduling, online cplaboration, task management, and document authoring. The integration of Agendor with Microsoft Office is similar to the integration of Lotus SmartSuite with MS Office or Corel WordPerfect Suite with MS Office. For example, the Agendor Calendar can be used to schedule meetings in Microsoft Outlook. The Agendor task manager can be used to manage Microsoft Outlook tasks. The Agendor Group Scheduler can be used to schedule meetings in Microsoft Outlook. The Agendor Document Author can be used to create Microsoft Word documents.
Deskpro is a standalone desktop top for managing tasks, contacts and schedules. It can be used as a stand-alone application, as a plug-in to MS Outlook, as a top for managing MS Project tasks and as a scheduler for managing events in MS Outlook. The integration of Deskpro with Microsoft Office is similar to the integration of Lotus Notes with MS Office or Corel Netnotes with MS Office or ThinkFree with MS Office. For example, the Deskpro Contact List can be used to manage Microsoft Outlook contacts. The Deskpro Task Manager can be used to manage Microsoft Outlook tasks. The Deskpro Scheduler can be used to schedule appointments in Microsoft Outlook. The Deskpro Diary can be used to keep track of events in MS Outlook. The Deskpro Tasks List can be used to manage MS Project tasks.
Agendor and Deskpro are integrated using a proprietary architecture that makes it appear that the two products are part of a single large application. There are two distinct types of integration. Common user interface and shared data model.
Common User Interface. When users access their Agendor or Deskpro applications they will see the interface of the other application as well. For example, when an Agendor user accesses his calendar he will see both his own schedule as well as the schedule of all his cpleagues who use Deskpro as well as those who use Agendor and those who use other applications such as MS Outlook or Lotus Notes. Similarly, if a Deskpro user accesses his contact list he will see all his contacts who use Agendor and those who use other applications such as MS Outlook or Lotus Notes.
Shared Data Model. The Agendor data model includes the data model for Deskpro and vice versa. The data model includes both functionality and data definitions. This means that all functionality available to Agendor users such as task management and group scheduling will also be available to Deskpro users and vice versa. For example, if a user creates a new issue in Agendor then this issue will automatically appear on the Deskpro Task List and vice versa. When a user adds a new contact in Deskpro then his contacts will automatically appear on the Agendor Contact List and vice versa. Similarly, if a user schedules a meeting in Agendor then this meeting will also appear on the Deskpro Schedule and vice versa. If a user adds an issue in Agendor then this issue will also appear on the Deskpro Issues List and vice versa. When a user adds note in Agendor then this note will also appear on the Deskpro Notes List and vice versa.
Integration of Agendor and Deskpro provides many benefits including:
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