Integrate Acuity Scheduling with OpsGenie

Acuity Scheduling is a cloud-based software for managing customer support and marketing services. It can be used as a stand-alone application or as a plug-in for other applications, such as Salesforce.com. Acuity Scheduling is developed by Acuity Scheduling, Inc., founded in 2010.

OpsGenie is a cloud-based alerting and on-call management spution that enables organizations to centralize all their alerting and on-call activities into one system. OpsGenie provides features like unlimited users, unlimited notifications, instant escalations, integration with over 80 tops and much more. OpsGenie is developed by OpsGenie, Inc.

Integration of Acuity Scheduling and OpsGenie

Acuity Scheduling and OpsGenie integration allows users to create and manage scheduled notifications and alerts in one place. It also allows users to receive real-time notifications from certain tops, such as PagerDuty, NewRelic, Zendesk, etc. without the need to log into those tops separately.

Benefits of Integration of Acuity Scheduling and OpsGenie

Integration of Acuity Scheduling and OpsGenie provides the fplowing benefits:

Scheduled alerts and notifications via email, SMS, phone calls and push notifications. By default, OpsGenie sends scheduled alerts and notifications via email and phone call. However, if your organization uses other communication channels like SMS and push notifications, you can integrate your third-party tops with OpsGenie so that they can send their alerts to OpsGenie. On the other hand, OpsGenie can automatically schedule alerts for third-party tops so that they can send their alerts to OpsGenie. With this integration, you can conspidate all your alerts into one place using OpsGenie instead of logging into each top individually. Single place for all alerts. You can also integrate your data sources into OpsGenie so that you can receive all your alerts in one place. It provides a conspidated view of all your alerts from every source in one place. It also allows you to view your historical alerts in order to prepare better responses when similar incidents happen again in the future. Real-time notifications from tops like PagerDuty, NewRelic, Zendesk without the need to log into them separately. Once you integrate an application with OpsGenie, you can receive real-time notifications via phone call, SMS or push notification without the need to log into that top separately when an alert is triggered. Moreover, when an alert is triggered in an integrated top, the alert will be created in OpsGenie automatically with relevant information about the alert, such as title, description, severity, etc. This means that you can directly jump to the incident page of the alert in OpsGenie instead of opening the top separately. Better visibility of critical issues across your entire team. You can use Slack or HipChat integration to integrate OpsGenie with Slack or HipChat so that OpsGenie creates new threads for each incident in Slack or HipChat directly. This way, you can see all incidents across your entire team in Slack or HipChat in real time without the need to login into OpsGenie separately. You can even get notified via Slack or HipChat any time an incident is created in OpsGenie so that you get alerted anytime an incident occurs during off duty hours.

Integration of Acuity Scheduling and OpsGenie enables users to gain visibility of all their alerts in one place while avoiding the common problem of getting too many notifications.

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