Integrate Acuity Scheduling with Freshservice

Freshservice is a cloud-based customer support software that provides CRM, mobile help desk, and social media monitoring. It helps to respve customer issues faster using help desk system. With Freshservice, the business can provide better customer support by providing more meaningful interactions with customers. It allows one to view and respve issues in real-time. One can access Freshservice from anywhere on any device (Android, IOS, PC or Mac. at any time. [1]

Acuity Scheduling is a powerful schedule management software. It enables users to create and manage schedules and appointments via online for their business. Acuity Scheduling provides features like:

• Mobile/Web App.
• Schedule Management
• Calendar Management
• Invitations and Reminders
• Customers Contact List
• Customer Status Tracking
• Geotag Location Tracking
• Multiple Reservation Types – Private, Public, Email, Texting, Phone Call, FaceTime, Skype, or Social Media Appointment Options.
• Integrations (Google Calendar, Fresh Desk, Fresh Call, Fresh Helpdesk etc.. [2]

Freshservice integrates with Acuity Scheduling to enhance its functionality and provide advanced features to their users. With the integration of Acuity Scheduling and Freshservice, the user gets access to all the features provided by Acuity Scheduling and Freshservice with ease. The user can also make use of some additional features that have been designed especially for the integration of Acuity Scheduling and Freshservice. Some of these features are as fplows:

• Automatic rescheduling. Acuity Scheduling notifies the user when an appointment is coming near and it is time to be rescheduled. This feature allows the users to avoid any clash between two appointments. The user also gets notifications on their phone when they are about to miss an appointment. This feature helps the user to reschedule their appointments without having to remember about previous appointments and its timing.
• Automatic confirmation. Acuity Scheduling notifies the user when someone requests an appointment with them and sends an automatic confirmation after the request has been accepted. The user gets notified on their phone when they have received a request and can accept or decline it through a single tap. If they accept it, they will automatically send an automatic confirmation to the requester.[3]

The integration of Acuity Scheduling and Freshservice is a good idea as it gives users access to the features offered by both the softwares at once. However, there are some issues that arise when integrating Acuity Scheduling and Freshservice which we need to look into before integrating them together. First of all, the design of both the software packages are so different that they seem incompatible with each other. Moreover, if integration is done badly then it might create problems for users like conflicting data between the two platforms as well as some problems while syncing data between Acuity Scheduling and Freshservice. Therefore, it is important to consider all these factors before integrating Acuity Scheduling and Freshservice together as it would save a lot of time in future if done properly.

The process to integrate Acuity Scheduling and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.