Integrate ActiveCampaign with Zendesk
Appy Pie Connect allows you to automate multiple workflows between ActiveCampaign and Zendesk
- No code
- No Credit Card
- Lightning Fast Setup
ActiveCampaign is the leading all-in-one marketing automation platform that provides advanced email marketing automation, web tracking, and analytics, empowering your team to send beautiful emails that grow revenue, recruiting tools that attract top talent, and lead scoring.
About Zendesk
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
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Best ways to Integrate ActiveCampaign + Zendesk
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ActiveCampaign + Zendesk
Create Ticket to Zendesk from New or Updated Contact in ActiveCampaign Read More...When this happens...
New or Updated Contact
Then do this...
Create Ticket
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ActiveCampaign + Zendesk
Update User in Zendesk when New or Updated Contact is created in ActiveCampaign Read More...When this happens...
New or Updated Contact
Then do this...
Update User
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ActiveCampaign + Zendesk
Create User to Zendesk from New or Updated Contact in ActiveCampaign Read More...When this happens...
New or Updated Contact
Then do this...
Create User
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ActiveCampaign + Zendesk
Create Organization to Zendesk from New or Updated Contact in ActiveCampaign Read More...When this happens...
New or Updated Contact
Then do this...
Create Organization
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ActiveCampaign + Zendesk
Update Ticket in Zendesk when New or Updated Contact is created in ActiveCampaign Read More...When this happens...
New or Updated Contact
Then do this...
Update Ticket
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When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect ActiveCampaign + Zendesk without coding knowledge. Start creating your own business flow.
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New Contact Note
Triggers when a new contact note is added.
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New Updated Account
Triggers when a account is added or existing account's details are updated.
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New or Updated Contact
Triggers when a new contact is added or existing contact's details are updated.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Add Contact Note
Adds new contact note.
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Create/Update Contact
Creates a new contact.
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Update Contact
Update an existing contact.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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How ActiveCampaign & Zendesk Integrations Work
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Step 1: Choose ActiveCampaign as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Zendesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from ActiveCampaign to Zendesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of ActiveCampaign and Zendesk
What is ActiveCampaign?
ActiveCampaign is a cloud-based marketing automation platform for small and medium-sized businesses. It offers various features, such as email marketing, customer relationship management, landing page design, web analytics and mobile marketing. It helps companies grow their business by allowing them to manage all of their marketing efforts from one place.
What is Zendesk?
Zendesk is a customer service software that is used by companies to manage their customers' inquiries and feedback at one place. It also provides features such as online help, live chat, knowledge base creation, social media support and more. The best part about Zendesk is that it can be integrated with other software applications available in the market. For example, previously Zendesk could be integrated with Gmail or Google Apps to create a customer service department that would provide real-time support on email. Nowadays Zendesk can also be integrated with Salesforce, HubSpot, Marketo and many other software applications.
Integration of ActiveCampaign and Zendesk
The integration between ActiveCampaign and Zendesk is really easy. You just have to click on the "Connect" button which will appear when you log into your Zendesk account from any device. After you connect your account, you will see the "Automation" option on your top menu bar.
After you click on the Automation tab, you will see a list of actions with their respective options. These actions will automatically go out to your ActiveCampaign contacts depending on what option you choose. For example, if you want to send an automated email to your contacts when they subscribe to your newsletter, then you have to set up a trigger for your action. And the trigger will be that when your contacts subscribe to your newsletter then they will receive the email automatically.
Benefits of Integration of ActiveCampaign and Zendesk
The benefits of integrating ActiveCampaign and Zendesk are as fplows:
- Better Customer Experience. When you integrate these two platforms together then you will get amazing results in terms of customer experience. Your customers will be able to find all kinds of information about your company in one place.
- Better Lead Generation. When you integrate your ActiveCampaign account with Zendesk then you can easily generate leads through forms on your website.
- Better Reporting. With the integration of these two platforms, you can get better reporting tops for free of charge. You can use these tops in order to get an overview of your marketing efforts and present them in a clear way to your clients.
- Increase Conversion Rates. If you want to increase conversion rates then you should integrate ActiveCampaign with Zendesk because then you can track how visitors engage with your website.
In this article we discussed what ActiveCampaign and Zendesk are and how they can be integrated so that your company can get good results from its marketing efforts. And if you are thinking of using both these platforms then I would suggest that you read this article that I wrote about them.
The process to integrate ActiveCampaign and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
