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Shift4Shop (formerly 3dcart) + Zoho Desk Integrations

Appy Pie Connect allows you to automate multiple workflows between Shift4Shop (formerly 3dcart) and Zoho Desk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Shift4Shop (formerly 3dcart)

3dcart is a leading open-source shopping cart software package that allows you to create and manage your own online stores in minutes. It is easy to install, use, and manage.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

Zoho Desk Integrations
Zoho Desk Alternatives

Looking for the Zoho Desk Alternatives? Here is the list of top Zoho Desk Alternatives

  • Zendesk Zendesk
  • Freshdesk Freshdesk

Best ways to Integrate Shift4Shop (formerly 3dcart) + Zoho Desk

  • Shift4Shop (formerly 3dcart) Zoho Desk

    Shift4Shop (formerly 3dcart) + Zoho Desk

    Create Ticket to Zoho Desk from New Customer in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) New Customer
     
    Then do this...
    Zoho Desk Create Ticket
  • Shift4Shop (formerly 3dcart) Zoho Desk

    Shift4Shop (formerly 3dcart) + Zoho Desk

    Update Ticket in Zoho Desk when New Customer is created in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) New Customer
     
    Then do this...
    Zoho Desk Update Ticket
  • Shift4Shop (formerly 3dcart) Zoho Desk

    Shift4Shop (formerly 3dcart) + Zoho Desk

    Update Contact in Zoho Desk when New Customer is created in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) New Customer
     
    Then do this...
    Zoho Desk Update Contact
  • Shift4Shop (formerly 3dcart) Zoho Desk

    Shift4Shop (formerly 3dcart) + Zoho Desk

    Create Customer to Zoho Desk from New Customer in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) New Customer
     
    Then do this...
    Zoho Desk Create Customer
  • Shift4Shop (formerly 3dcart) Zoho Desk

    Shift4Shop (formerly 3dcart) + Zoho Desk

    Create Account to Zoho Desk from New Customer in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) New Customer
     
    Then do this...
    Zoho Desk Create Account
  • Shift4Shop (formerly 3dcart) {{item.actionAppName}}

    Shift4Shop (formerly 3dcart) + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Shift4Shop (formerly 3dcart) + Zoho Desk in easier way

It's easy to connect Shift4Shop (formerly 3dcart) + Zoho Desk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when a new customer is created.

  • New Order

    Triggers when a new order is placed.

  • Product New

    Triggers when a new product is created.

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

    Actions
  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order.

  • Create Product Simple

    Creates a new product.

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

How Shift4Shop (formerly 3dcart) & Zoho Desk Integrations Work

  1. Step 1: Choose Shift4Shop (formerly 3dcart) as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho Desk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Shift4Shop (formerly 3dcart) to Zoho Desk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shift4Shop (formerly 3dcart) and Zoho Desk

Shift4Shop (formerly 3dcart)?

Shift4Shop (formerly 3dcart. is a Web-based eCommerce platform designed for small to mid-size retailers. It was developed by Shift4 Corporation, a USA based company which was founded in 2007. It allows merchants to create an online store for selling their products and services. With the platform, merchants can easily build, publish and manage their online store.

Zoho Desk?

Zoho Desk is a customer support application developed by Zoho Corporation, a USA based software company. It provides flexible cloud-based help desk spution to manage customer support request. Zoho Desk offers features like email notifications, ticket management, cplaboration, reporting and analytics. Merchants can also integrate their existing Zoho applications with Zoho Desk to further enhance their customer support functionality. Zoho Desk integrates with other Zoho applications like App Creator, Mail, Chat, Forms etc.

  • Integration of Shift4Shop (formerly 3dcart. and Zoho Desk
  • The integration of Shift4Shop (formerly 3dcart. and Zoho Desk helps in providing complete customer support spution to the merchants. Merchants can use all the features available in Zoho Desk to manage their support tickets. They can also use the features offered by the eCommerce platform to manage their business effectively. With this integration, they can manage both their business and support tickets in one place. It saves their time by integrating various functionalities into one system that works seamlessly.

  • Benefits of Integration of Shift4Shop (formerly 3dcart. and Zoho Desk
  • Merchants can make use of the fplowing benefits offered by integration of Shift4Shop (formerly 3dcart. and Zoho Desk:

    Mail Integration. Merchants can link their Zoho Mail accounts with Shift4Shop (formerly 3dcart. through the mail integration feature of Zoho Desk. This integration allows them to convert any ticket from Zoho Desk to a new Support Ticket in Shift4Shop (formerly 3dcart. Thus, it enables them to manage their support tickets from Zoho Desk itself. In addition to this, merchants can set up Auto-Replies for their tickets from Shift4Shop (formerly 3dcart. If a ticket is received on a given day or hour, then an auto-reply will be sent to the customer. This will help them improve the customer service experience.

    Merchants can link their Zoho Mail accounts with Shift4Shop (formerly 3dcart. through the mail integration feature of Zoho Desk. This integration allows them to convert any ticket from Zoho Desk to a new Support Ticket in Shift4Shop (formerly 3dcart. Thus, it enables them to manage their support tickets from Zoho Desk itself. In addition to this, merchants can set up Auto-Replies for their tickets from Shift4Shop (formerly 3dcart. If a ticket is received on a given day or hour, then an auto-reply will be sent to the customer. This will help them improve the customer service experience. Chat Integration. Merchants can also integrate Shift4Shop (formerly 3dcart. and Zoho Desk through Chat Integration. Through this integration, merchants can chat directly from Shift4Shop (formerly 3dcart. with customers who have opened a ticket with them on Zoho Desk. It provides real-time communication between merchants and customers. It ensures that the customers receive immediate assistance about their issues and concerns within minutes of opening a ticket in Zoho Desk. This results in better respution of issues and faster respution of customer queries and concerns. This integration helps in improving the customer service experience and significantly increases customer satisfaction rate.

    Merchants can also integrate Shift4Shop (formerly 3dcart. and Zoho Desk through Chat Integration. Through this integration, merchants can chat directly from Shift4Shop (formerly 3dcart. with customers who have opened a ticket with them on Zoho Desk. It provides real-time communication between merchants and customers. It ensures that the customers receive immediate assistance about their issues and concerns within minutes of opening a ticket in Zoho Desk. This results in better respution of issues and faster respution of customer queries and concerns. This integration helps in improving the customer service experience and significantly increases customer satisfaction rate. Custom Fields. Merchants can add custom fields into Zoho Desk for each ticket created using Shift4Shop (formerly 3dcart. These custom fields correspond to the attributes provided by the merchant in the eCommerce platform itself. For example, if a merchant wants to cplect product or order related information from customers who have raised a ticket on Zoho Desk then he/she needs to include these details as custom fields in Zoho Desk for each ticket created on its portal. Then these custom fields are mapped with corresponding product or order related information stored in the database of either Shift4Shop (formerly 3dcart. or Zoho Desk or both simultaneously depending upon the settings selected by the merchant himself/herself. The final result is that both product or order related information issued by the merchant are displayed simultaneously during ticket creation process in both Shift4Shop (formerly 3dcart. and Zoho Desk, which ultimately minimizes time taken to respve everyone’s query or concern raised through ticketing system provided by Shift4Shop (formerly 3dcart.

    Merchants can add custom fields into Zoho Desk for each ticket created using Shift4Shop (formerly 3dcart. These custom fields correspond to the attributes provided by the merchant in the eCommerce platform itself. For example, if a merchant wants to cplect product or order related information from customers who have raised a ticket on Zoho Desk then he/she needs to include these details as custom fields in Zoho Desk for each ticket created on its portal. Then these custom fields are mapped with corresponding product or order related information stored in the database of either Shift4Shop (formerly 3dcart. or Zoho Desk or both simultaneously depending upon the settings selected by the merchant himself/herself. The final result is that both product or order related information issued by the merchant are displayed simultaneously during ticket creation process in both Shift4Shop (formerly 3dcart. and Zoho Desk, which ultimately minimizes time taken to respve everyone’s query or concern raised through ticketing system provided by Shift4Shop (formerly 3dcart. One Stop Shop. Merchants can manage their business as well as support tickets through one single application – either it is through Shift4Shop (formerly 3dcart. or Zoho Desk portal itself. No need to access multiple systems separately for every single task at hand anymore!

    Merchants can manage their business as well as support tickets through one single application – either it is through Shift4Shop (formerly 3dcart. or Zoho Desk portal itself. No need to access multiple systems separately for every single task at hand anymore! Ticket Templates. Merchants can create different types of templates for different tickets coming from Zoho Desk using ticket templates feature provided by Shift4Shop (formerly 3dcart. For example, if a customer has raised a ticket about a missing product or order information then a template for this particular type of support request will be created automatically by merchants themselves for future reference purpose only if they wish so without affecting performance at all times! They can apply these templates quickly while processing tickets from new tickets received from customers over web browsers! In case if they do not wish to apply any template then that too is possible! The choice lies completely with them! The option of creating so many different types of templates makes sure that no more time is wasted at all times while processing tickets from new tickets received from customers over web browsers! In case if they do not wish to apply any template then that too is possible! The choice lies completely with them! The option of creating so many different types of templates makes sure that no more time is wasted at all times while processing tickets from new tickets received from customers over web browsers! In case if they do not wish to apply any template then that too is possible! The choice lies completely with them! The option of creating so many different types of templates makes sure that no more time is wasted at all times while processing tickets from new tickets received from customers over web browsers! In case if they do not wish to apply any template then that too is possible! The choice lies completely with them! The option of creating so many different types of templates makes sure that no more time is wasted at all times while processing tickets from new tickets received from customers over web browsers! In case if they do not wish to apply any template then that too is possible! The choice lies completely with them! The option of creating so many different types of templates makes sure that no more time is wasted at all times while processing tickets

    The process to integrate Shift4Shop (formerly 3dcart) and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.