3dcart is a leading open-source shopping cart software package that allows you to create and manage your own online stores in minutes. It is easy to install, use, and manage.
Freshworks CRM is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more.Freshworks CRM Integrations
Shift4Shop (formerly 3dcart) + XeroCreate invoices for new 3dCart orders in Xero Read More...
Shift4Shop (formerly 3dcart) + ZendeskCreate new Zendesk users for 3dCart customers Read More...
Shift4Shop (formerly 3dcart) + Google SheetsCreate rows on Google Sheets spreadsheets for new 3dcart orders Read More...
Shift4Shop (formerly 3dcart) + SlackSend Slack channel message for new 3dcart orders Read More...
Shift4Shop (formerly 3dcart) + MailChimpAdd new 3dcart customers to a Mailchimp list Read More...
It's easy to connect Shift4Shop (formerly 3dcart) + Freshworks CRM without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when a new order is placed.
Triggers when a new product is created.
trigger when new appointment created.
Trigger when any task gets completed.
Trigger when new contact is created.
Trigger when new deal created.
Trigger when new task created.
Creates a new customer.
Creates a new order.
Creates a new product.
Add an appointment.
Create an account.
Creates a contact.
Creates a deal.
Creates a note.
Creates a task.
Updates an existing contact.
Shift4Shop (formerly 3dcart. is a popular e-commerce shopping cart software. An e-commerce shopping cart is a web-based application that allows sellers to list their products and handle customer orders online. The software helps sellers manage product inventory, customers, order fulfillment, payment, and shipping.
Freshworks is an all-in-one suite of cloud-based business software that includes sales, marketing, support, analytics, and HR tops. Freshworks’ software addresses the needs of small and medium-sized businesses (SMBs. Among its features are Customer Relationship Management (CRM), email marketing, sales management, lead management, help desk software, and customer feedback surveys.
Freshworks has developed an integration of its Freshdesk customer support software with Shift4Shop (formerly 3dcart. This means that sales agents at eCommerce companies using Shift4Shop (formerly 3dcart. can now use Freshdesk to track customer support issues. The integration helps retailer owners to have a 360-degree view of the entire customer experience. It also allows them to prioritize work based on which customers are complaining about issues most frequently.
Freshdesk is a customer service platform with features such as ticketing, knowledge base, email support, social media monitoring, workflow automation, and more. It integrates with various other programs including Google Apps for Work, Zendesk, Dropbox, JIRA, MS Dynamics CRM, Salesforce, Mailchimp, Zapier, Slack, Facebook Messenger, Twitter, LinkedIn, etc.
By integrating Shift4Shop (formerly 3dcart. and Freshworks CRM, retailers can now connect the dots between customer service requests and actual customer purchases. This integration allows them to analyze data about how well their customer service is performing in terms of improving repeat purchases or increasing the lifetime value of each customer. For example, they can see if their customers are receiving adequate responses to their inquiries regarding issues with their orders. They can also determine if they are providing efficient sputions to issues with products or delivery times. If they are not providing these services adequately and effectively enough, then they need to address the issues and create strategies to improve their operations.
The process to integrate Shift4Shop (formerly 3dcart) and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.