Integrate Shift4Shop (formerly 3dcart) with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Shift4Shop (formerly 3dcart) and Freshdesk

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About Shift4Shop (formerly 3dcart)

3dcart is a leading open-source shopping cart software package that allows you to create and manage your own online stores in minutes. It is easy to install, use, and manage.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

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Best Shift4Shop (formerly 3dcart) and Freshdesk Integrations

  • Shift4Shop (formerly 3dcart) Integration Freshdesk Integration

    Shift4Shop (formerly 3dcart) + Freshdesk

    Create Contact to Freshdesk from New Customer in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) Integration New Customer
     
    Then do this...
    Freshdesk Integration Create Contact
  • Shift4Shop (formerly 3dcart) Integration Freshdesk Integration

    Shift4Shop (formerly 3dcart) + Freshdesk

    Create Ticket to Freshdesk from New Customer in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) Integration New Customer
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Shift4Shop (formerly 3dcart) Integration Freshdesk Integration

    Shift4Shop (formerly 3dcart) + Freshdesk

    Create Contact to Freshdesk from New Order in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) Integration New Order
     
    Then do this...
    Freshdesk Integration Create Contact
  • Shift4Shop (formerly 3dcart) Integration Freshdesk Integration

    Shift4Shop (formerly 3dcart) + Freshdesk

    Create Ticket to Freshdesk from New Order in 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) Integration New Order
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Shift4Shop (formerly 3dcart) Integration Freshdesk Integration

    Shift4Shop (formerly 3dcart) + Freshdesk

    Create Contact from Freshdesk from Product New to 3Dcart Read More...
    Close
    When this happens...
    Shift4Shop (formerly 3dcart) Integration Product New
     
    Then do this...
    Freshdesk Integration Create Contact
  • Shift4Shop (formerly 3dcart) Integration {{item.actionAppName}} Integration

    Shift4Shop (formerly 3dcart) + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Shift4Shop (formerly 3dcart) + Freshdesk in easier way

It's easy to connect Shift4Shop (formerly 3dcart) + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when a new customer is created.

  • New Order

    Triggers when a new order is placed.

  • Product New

    Triggers when a new product is created.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order.

  • Create Product Simple

    Creates a new product.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Shift4Shop (formerly 3dcart) & Freshdesk Integrations Work

  1. Step 1: Choose Shift4Shop (formerly 3dcart) as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Shift4Shop (formerly 3dcart) to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shift4Shop (formerly 3dcart) and Freshdesk

  • Shift4Shop (formerly 3dcart. is an eCommerce spution that allows users to easily create a variety of online stores without having to be tech savvy. It also provides a multitude of features including payment processing, shipping options, SEO tops, social media integration and more.
  • Freshdesk is a cloud-based customer support top that allows users to manage multiple channels through one centralized platform. This software can be used for any type of business and has great features such as email support, live chat, social media management, knowledge base and more.
  • Integration of Shift4Shop (formerly 3dcart. and Freshdesk
  • Shift4Shop (formerly 3dcart. and Freshdesk have partnered to provide businesses with the ability to manage all of their customer support needs in one place. It is a great way for small businesses to save time and money by streamlining their customer service efforts. Users will be able to create tickets, answer questions and respve issues in a single interface. They can also personalize their experience by setting up notifications, emailing customers who are waiting for replies and monitoring support activity from any device.

  • Benefits of Integration of Shift4Shop (formerly 3dcart. and Freshdesk
  • Users will have access to the fplowing benefits when using this software combination:

    • Improved Customer Service – Users will be able to effectively handle customer inquiries through the use of the chat option. This saves time and effort because they will not have to switch between applications to perform different tasks. They will also be able to track tickets and monitor incoming messages at all times.
    • Better Management – Customers can be informed about their ticket status through notification emails or even via text message. They will also be able to see a complete history of their interactions with your business which helps them feel like they are being taken care of. The Freshdesk dashboard also allows users to monitor how many customers are currently talking with your staff, what kind of conversation they are having and how long it has been since a response was created.
    • Enhanced Reporting – Users can view reports that show them what types of tickets have been coming in over time, whether or not they are respved in a certain period and other helpful statistics. This enables them to identify any problems that may arise so that they can improve upon their customer service efforts and make their company look as good as possible.

    After looking at this software combination, it is easy to conclude that it would be beneficial for any small business. It allows people to easily monitor their website and customer service efforts from one place which saves them time and money in the long run.

    The process to integrate Shift4Shop (formerly 3dcart) and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.