How to create smart assistants with Appy Pie Chatbot?
Follow the steps give below to create smart assistants with Appy Pie Chatbot:
Enter a name for your smart virtual assistant
The best virtual assistant devices have unique names
Choose a type for your bot
The type of your smart assistant will depend on your business purpose
Create a personality for your smart AI assistant
Select the personality you want your smart assistant to have
Test your bot
Customize conversation flow to ensure your bot answers the questions correctly
Launch your smart online assistant
Your online assistant is ready to go live.
Why you need an automated smart assistant
Reduce wait times
In larger businesses, contact centers might find themselves overwhelmed by the number of customers trying to connect with them. A smart virtual assistant can resolve customer problems quicker and reduce wait times for customers significantly.
Reduces need to hire live agents
Hiring new employees for support can get expensive fast. A smart personal assistant or virtual assistant can remove the need to hire more support agents while decreasing the pressure on your contact centers
A large customer contact center brings a lot of complexity. From inbound/outbound centers to specialized support a customer support wing can get complicated. A smart virtual assistant can simplify customer support by performing multiple tasks by itself.
Benefits of using Appy Pie Chatbot Smart Assistants
Smart assistants can also be referred to as smart virtual assistants. They bring major benefits to your organization:
With a smart assistant, customers can get their queries answered instantly. A smart assistant picks the keywords, understands the context of the question, searches the keyword in the database, and delivers an answer to the users. Although there are multiple steps in the whole process, a smart assistant bot just takes a few seconds to complete it.
Smart assistants are affordable for small businesses as well. Small businesses that grow rapidly can meet more customer demands without spending a significant additional sum to ramp up their support architecture. A smart AI assistant can be scaled quickly and easily to meet new customer demand.
Smart assistants enable businesses to resolve customer problems quickly. They work nonstop, take up repetitive tasks, save your time, and free up your team to work on other complex issues. They can save hundreds of work hours leading to a better work-life balance and a more robust customer communication infrastructure.
Smart AI assistants can be integrated with existing support systems to offer quick access to support articles. You can create and program smart assistant bots that answer user questions quickly. This helps in making the inquiry process well-organized and comprehensive.
The automated answering service of online smart assistants helps businesses give their users accurate and relevant answers other than just giving them suggestions. These intelligent bots save your users from searching through thousands of knowledgebase articles to get a solution for their problem.
Top Frequently Asked Questions
A smart virtual assistant is a specialized automated omnichannel center solution that helps companies provide better customer support and service.
Yes, you can use smart assistants for free. You can make your smart assistants for free with Appy Pie Chatbot.
A smart assistant can be made for free with Appy Pie Chatbot. With Appy Pie Chatbot, all you have to do is choose your bot type and assign it a personality to create your very own smart assistant.
There are various benefits to creating a Smart virtual assistant. Here are a few :
- Increase efficiency
- Instant responses
- Automated answering
Here are the top features of smart assistants:
- Keyword search
- Bot Personality
- URL database
- Bot Training
- Custom design
- Multiple Chats
- 24*7 Online support