What are the benefits of a Hospitality Chatbot?
Hospitality industry include multiple businesses such as zoos, amusement parks, catering, event planning, bartending, cruise lines, transportation and many more. The major benefits of a hospitality chatbot are as follows:
- Making reservations Users can use hospitality chatbots for making reservations. They can check the availability and make the bookings a long time back before reaching the place.
- Make recommendations Users visit the website to check the pricing and packages, chatbot can recommend the plans and packages that match the users’ needs.
- Checking availability Hospitality chatbots can be used to check the availability of seats, rooms, tickets, depending upon the industry.
- Help & Feedback Users can share their feedback and also seek help on the hospitality chatbot.