How to make a Banking Chatbot in 3 easy steps:
To make your own Banking Chatbot, follow these steps:
Enter the name for your chatbot
Write the name of your bot.
Type of Chatbot
Choose the type of bot that you wish to create
Publish the Bot
Customize, test and publish the chatbot.
What are the benefits of a Banking Chatbot?
Banking Chatbot can be used for the users to check their basic details such as registered phone number, account balance, offers available on their account type and many more. Some benefits of a Banking chatbot are as follows:
- Solution to simple queries
- Digital Assistant
- Saves Time and Money
- Great Customer satisfaction
A Banking chatbot could be an answer to users’ simple queries such as any transaction issue, address or contact number change procedure etc.
A banking chatbot works like text activated digital assistant for the users. It responds with the relevant information.
Chatbots are cheaper than hiring a set of workers to perform any task. Banks can create chatbot to save time, for example, if user needs to ask something, they will call, get in touch with the customer care team and will work on the query they have, chatbots can answer basic questions right away. They transfer users to the live agents if something else comes up.
When users get a real quick, to the point answers, they get satisfied. Chatbots are a great tool to use for the banks to make the customers experience the best service ever.
What are the features of an Appy Pie Banking Chatbot Builder?
- Easy to Use
- Customized Content
- Book Appointments
- Customized Design
- Transfer to Live agents
- Audience targeting
Chatbot builders of Appy Pie provide users easy steps to use it. They are computer and mobile friendly and easy to navigate. Chatbots conduct interaction using auditory method.
Users can edit the content in the chats to make it appropriate as per their preferences.
Appy Pie chatbot builder provides users with an option of booking appointments in case they need to meet the bank executives for issues like loans requests or approvals, opening or closing a bank account and many more. It displays the date and time option in the calendar.
Users get designing options to apply on their chatbot builder, they can use landing or widget pages while creating a chat.
Appy Pie Chatbot builder initiates chat with the users and transfers it to the live agents as per the user preferences.
Chatbot builder targets audience as per the location and time of initiating the chat. Users initiating chat from different locations get different content on the website.
Why do you need a Banking Chatbot?
Banking chatbot scales the business teams strengthen their relations with the customers. They cut down on errors and increase the customer base. Banks can use the chatbots to send their users reminders for various things such as paying their bills, updating account balance and many more.
Banks can also use chatbots to send notifications to the users about their bank balances, sending an update on application, changing standing instructions as per the policies and many more.