Enterprise Healthcare Plan

HIPAA Compliant App Builder
for Healthcare Organizations

Build secure healthcare and telemedicine applications engineered with administrative, physical, and technical safeguards aligned with the HIPAA Security Rule (45 CFR Parts 160 and 164).

Enroll in Enterprise Healthcare Plan
AES-256 Encryption BAA Execution AWS US-East-1 SOC 2 Type II ISO 27001 GDPR · CCPA · HIPAA
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Important: Plan Eligibility Notice

HIPAA compliance features, segregated healthcare infrastructure, and Business Associate Agreements are available only under the Enterprise Healthcare Plan. Applications handling electronic Protected Health Information (ePHI) must NOT be deployed on Basic, Gold, Platinum, Team, or Company plans. Always confirm Enterprise Healthcare eligibility before processing patient data.

HIPAA Eligibility & Plan Restrictions

Healthcare organizations must complete Enterprise onboarding and execute a Business Associate Agreement before deploying applications that handle protected health information.

Not HIPAA-Eligible Plans

The following plans must not be used for ePHI:

  • Not Eligible Basic
  • Not Eligible Gold
  • Not Eligible Platinum
  • Not Eligible Team
  • Not Eligible Company

HIPAA-Eligible Plan

Full HIPAA infrastructure, BAA execution, and compliance controls available:

  • HIPAA Eligible Enterprise Healthcare Plan
If your application creates, receives, maintains, or transmits electronic Protected Health Information (ePHI), you must enroll in the Enterprise Healthcare Plan before handling live patient data.
To initiate eligibility review: [email protected]

Enterprise-Grade Healthcare Infrastructure

Appy Pie’s Enterprise Healthcare environment is hosted on Amazon Web Services (AWS), Region: US-East-1 (United States). All Enterprise Healthcare data is restricted to U.S.-based infrastructure.

Amazon Web Services · US-East-1 · HIPAA-Eligible Services

AES-256 Encryption at Rest

All stored healthcare data is protected with AES-256 encryption. Encryption keys are managed via AWS KMS for full key lifecycle control.

TLS 1.2+ Encryption in Transit

All data transmitted between services and users is encrypted using TLS 1.2 or higher, ensuring end-to-end protection of ePHI in transit.

AWS KMS-Managed Keys

Encryption keys are centrally managed through AWS Key Management Service, providing automated rotation, access control, and full audit trails.

AWS CloudTrail API Logging

All API activity within the HIPAA environment is logged via AWS CloudTrail, providing a full audit trail of access and operational events.

AWS CloudWatch Monitoring

Real-time monitoring and alerting via AWS CloudWatch ensures proactive detection of anomalies, threats, and performance issues.

Segregated HIPAA AWS Environment

The healthcare infrastructure is fully isolated from non-healthcare accounts — a dedicated, segregated AWS environment exclusively for ePHI workloads.

Healthcare Apps You Can Create

Using this HIPAA compliant mobile app builder, healthcare organizations can create a wide range of applications:

Patient Intake & Registration

Digitize patient onboarding with secure intake forms and registration workflows.

Appointment Scheduling

Build scheduling systems for clinics, specialists, and telehealth consultations.

Secure Patient Portal

Provide patients with secure access to their documents, records, and health data.

Clinic & Practice Management

Streamline operations with tools designed for clinic and healthcare practice workflows.

Mental Health Intake Platforms

Create confidential and secure intake platforms for mental health service providers.

Internal Staff Communication

Build secure internal tools for healthcare staff collaboration and communication.

Wellness Tracking Apps

Develop wellness and health monitoring apps that safely store protected health information.

Telemedicine Framework Apps

Build the app infrastructure for telemedicine with HIPAA-aligned backend environments.

Telemedicine Clarification

Live video consultations, ePrescription workflows, and Electronic Health Record (EHR) integrations require third-party services operating under their own BAAs. Appy Pie provides the HIPAA-aligned infrastructure framework in which those integrations operate.

Technical, Administrative & Physical Safeguards

Appy Pie’s Enterprise Healthcare Plan implements all three categories of HIPAA safeguards as required by the HIPAA Security Rule.

Encryption

  • AES-256 encryption for all stored data
  • TLS 1.2 or higher encryption for data in transit
  • AWS KMS-managed encryption keys
  • Encrypted authentication credentials stored separately
Reference: HIPAA Security Rule §164.312(a)(2)(iv) & §164.312(e)(2)(ii)

Access Controls

  • Unique user identification for every account
  • Role-Based Access Control (RBAC)
  • Multi-factor authentication (MFA) support
  • Automatic session timeout
  • Account lockout after failed login attempts
  • Segregated HIPAA AWS environments
Reference: HIPAA Security Rule §164.312(a)(1)

Audit Controls

  • Logging of all access events involving ePHI
  • AWS CloudTrail API logging across all services
  • Log retention aligned with §164.316 documentation requirements
  • Integrity monitoring controls for ePHI data
Reference: HIPAA Security Rule §164.312(b)

Transmission Security

  • End-to-end TLS 1.2+ on all data in transit
  • Network-level isolation for HIPAA environment
  • Encrypted API communications between services
  • Secure credential management via AWS Secrets Manager
Reference: HIPAA Security Rule §164.312(e)(1)

Risk Management

  • Documented risk analysis process
  • Ongoing risk management procedures
  • Annual documented HIPAA risk assessments
  • Periodic independent security evaluations
Reference: HIPAA Security Rule §164.308(a)(1)

Workforce Management

  • Workforce clearance procedures
  • Termination access-revocation procedures
  • Security awareness training programs
  • Access authorization and supervision policies
Reference: HIPAA Security Rule §164.308(a)(3)

Incident Response

  • Documented incident response framework
  • Breach notification procedures per §164.402
  • Risk assessment upon security incident detection
  • Covered Entity notified within required timelines
Reference: HIPAA Security Rule §164.308(a)(6)

Contingency Planning

  • Data backup and recovery planning
  • Disaster recovery procedures
  • Emergency mode operation plan
  • Security documentation retained for minimum 6 years
Reference: HIPAA Security Rule §164.308(a)(7)

Facility Access Controls

  • AWS data center restricted facility access
  • Visitor logging and escort procedures
  • Physical access authorization controls
  • Controlled facility access management
Reference: HIPAA Security Rule §164.310(a)(1)

Workstation & Device Policies

  • Secure workstation use policies
  • Device and media tracking procedures
  • Secure hardware disposal processes
  • Media re-use and disposal controls
Reference: HIPAA Security Rule §164.310(b) & §164.310(d)
SOC 2 Type II
Certified
ISO 27001
Certified
AWS BAA
Executed
Annual Security Assessments
Independent
Annual HIPAA Risk Assessments
Documented

Zahir Abbas — Designated HIPAA Privacy & Compliance Officer

Privacy & Compliance Officer, Appy Pie

Security documentation and certification reports are available under NDA upon request. Contact: [email protected]

HIPAA Compliance is a Shared Responsibility

No vendor can independently make an organization compliant. Here is how responsibilities are divided between Appy Pie and your organization.

Appy Pie
(Enterprise Healthcare Plan Only)

  • Provides HIPAA-eligible infrastructure
  • Executes Business Associate Agreement with Covered Entities
  • Maintains AES-256 encryption and TLS 1.2+ in transit
  • Manages access logging and audit controls
  • Notifies Covered Entities of security incidents
  • Maintains SOC 2 Type II and ISO 27001 certifications
  • Executes BAA with AWS covering HIPAA-eligible services

Your Organization

  • Conducts your own organizational risk assessments
  • Trains workforce members on HIPAA policies
  • Configures user access permissions within your app
  • Maintains internal privacy and compliance policies
  • Handles regulatory reporting obligations
  • Validates security controls before live patient data use
  • Monitors and audits your own user activity
No vendor can independently make an organization HIPAA compliant. Compliance is a shared responsibility between Appy Pie and your organization.

How to Build a HIPAA Compliant App

Follow these five steps to get your healthcare application up and running on a HIPAA-eligible infrastructure.

1

Initiate Enterprise Eligibility Review

Contact [email protected] to confirm HIPAA eligibility and begin the BAA process.

2

Execute Business Associate Agreement

Complete all BAA documentation before storing or transmitting any ePHI through your application.

3

Configure Role-Based Access Controls

Define user roles, permissions, and access limitations within your application to restrict ePHI access.

4

Validate Security Controls

Test encryption, authentication settings, session timeout policies, and audit logging before launch.

5

Conduct Organizational Risk Assessment

Before deploying live patient data, perform your own HIPAA risk analysis as required by §164.308(a)(1).

Frequently Asked Questions

Everything you need to know about building HIPAA compliant apps with Appy Pie’s Enterprise Healthcare Plan.

Under the Enterprise Healthcare Plan, Appy Pie implements safeguards aligned with the HIPAA Security Rule and executes BAAs with eligible Covered Entities. Compliance remains a shared responsibility — Appy Pie provides HIPAA-eligible infrastructure, but your organization must conduct its own risk assessments, train staff, and maintain internal compliance policies.
No. HIPAA eligibility is available exclusively under the Enterprise Healthcare Plan. Basic, Gold, Platinum, Team, and Company plans are not HIPAA-eligible and must never be used for applications that handle electronic Protected Health Information (ePHI).
Yes. BAAs are executed with eligible Covered Entities under the Enterprise Healthcare Plan. You must complete BAA documentation before storing or transmitting any ePHI. To initiate this process, contact [email protected].
All Enterprise Healthcare data is hosted on Amazon Web Services (AWS) in the US-East-1 region within the United States. Appy Pie maintains an executed Business Associate Agreement with AWS covering HIPAA-eligible services used within this environment.
Data at rest is protected with AES-256 encryption. Data in transit is secured using TLS 1.2 or higher. Encryption keys are centrally managed via AWS Key Management Service (KMS), providing automated key rotation, controlled access, and comprehensive audit trails.
Yes. All access events involving ePHI are logged using AWS CloudTrail. Logs are retained in accordance with §164.316 documentation requirements. Integrity monitoring controls are also in place to detect unauthorized modifications to ePHI data.
The designated HIPAA Privacy Officer (Zahir Abbas) is notified immediately upon detection. A risk assessment is conducted per §164.402, all findings are documented, and the affected Covered Entity is notified within required regulatory timelines. An incident response framework is in place to guide all breach response activities.
Yes — for the application framework and infrastructure layer. However, live video consultations, ePrescription workflows, and Electronic Health Record (EHR) integrations require third-party services that operate under their own BAAs. Appy Pie provides the HIPAA-aligned infrastructure in which those integrations operate.
Under the Enterprise Healthcare Plan, Appy Pie maintains SOC 2 Type II certification, ISO 27001 certification, an executed AWS Business Associate Agreement, annual independent security assessments, and documented annual HIPAA risk assessments. Security documentation and certification reports are available under NDA upon request.
Contact [email protected] to begin the eligibility review process. The Appy Pie compliance team will guide you through plan onboarding, BAA execution, infrastructure configuration, and all required steps before you handle live patient data.
Yes. The Enterprise Healthcare Plan includes SSO support, enabling a unified login experience across all enterprise applications and services. SSO improves security and simplifies user management by eliminating the need for multiple login credentials across different systems.
No vendor can independently make an organization HIPAA compliant. Appy Pie provides HIPAA-eligible infrastructure, executes BAAs, and maintains technical and administrative safeguards. However, your organization remains responsible for conducting risk assessments, training staff, configuring access controls, and managing your internal compliance obligations.

Before You Handle Patient Data

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Critical Compliance Warning

Applications handling electronic Protected Health Information (ePHI) must not be deployed on Basic, Gold, Platinum, Team, or Company plans.

Always confirm Enterprise Healthcare Plan eligibility before processing any patient data.

Appy Pie provides infrastructure designed to support HIPAA compliance under its Enterprise Healthcare Plan. Final compliance responsibility remains with the Covered Entity.

📧 To confirm eligibility: [email protected]
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Compliance Disclaimer: Appy Pie provides infrastructure designed to support HIPAA compliance under its Enterprise Healthcare Plan. Final compliance responsibility remains with the Covered Entity. This page does not constitute legal or regulatory advice.
Page reviewed by: Appy Pie Product Team | Last Updated on February 26th, 2026