How to Create Your Own Zendesk Chatbot ?

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By Snigdha | August 9, 2021 6:11 pm  | 4-min read

Chatbots have become synonymous with quality customer service. Businesses that deal with a significant volume of support tickets and requests coming their way need to understand how chatbots can work for them. This is on top of the other customer support tools like Zendesk. Combine the two by making a Zendesk answer bot, and you will have, at your disposal, the best customer support system to offer to your clients. The best part about the whole thing is that you can create a Zendesk answer b [...]

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How to Make a Twitter Bot? [A step-by-step guide]

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By Snigdha | August 6, 2021 5:08 pm  | 3-min read

What was your last tweet? Yes, it’s a fun social media platform where the strict character limit makes the micro-blogging experience so much fun! But, in the past few years, marketers and business owners have realized the potential of this unique marketing tool. Did you know that, on average, about 6,000 tweets are published on Twitter in just one second! What makes it even more interesting is that not all 6,000 of these are generated by human users! Yup! Twitter bots are real, and why [...]

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Why Should You Choose Appy Pie’s White Label Reseller Program for iPaaS?

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By Snigdha | August 4, 2021 4:20 pm  | 4-min read

White label reseller programs are all the rage today. And, why not? These platforms enable business users with excellent market knowledge and product understanding to create meaningful integration workflows. The beauty of a white label reseller program is that it only needs the reseller to understand the business requirements of their clients—no need to learn any programming skills or enroll for an expensive course in a fancy school. One of the best white label iPaaS resellers, Appy Pi [...]

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Advantages and Disadvantages of Chatbots in a Workplace [Pros and Cons of Chatbots]

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By Snigdha | August 2, 2021 4:13 pm  | 5-min read

In the past few years, I don’t remember visiting a business site without a chatbot. And, for a good reason. The top and the bottom line of any business is to make sure that the customers are happy! One of the most effective ways to ensure customer satisfaction is to offer excellent customer service - before and after sales. Chatbots are proven tools for offering excellent customer service. Not only can they remove the hesitation of calling in, but also serve multiple customers simultaneous [...]

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How to Automate HR Processes With HR Chatbots?

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By Snigdha | Last Updated on October 18th, 2021 3:38 pm | 6-min read

What do you think of chatbots? Yes, that little chat box that opens up on practically every website you visit these days. I, as a customer, think they are a big help and sometimes pretty entertaining as well! And, of course, we have talked at length about the benefits of chatbots for businesses. However, today we have a totally different conversation about chatbots - HR chatbots. Sometimes called HR bots or employee engagement chatbots, HR chatbots are especially useful if you plan to automa [...]

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