What is Facebook Messenger App | Complete Guide 2021

By lakhvinder | Last Updated on October 8th, 2021 2:39 pm
What is Facebook Messenger App- Appy Pie

Facebook Messenger is a messaging tool that offers you with an easier way to communicate with your friends and family. It is a standalone app that lets you chat with your Facebook friends in real time. It offers the same features as the Facebook app but in a more organized and easy to use manner. The Facebook Messenger App allows you to: Send messages and make video calls for free. Chat and send photos and videos easily and quickly. Text or call any of your friends who also use the a [...]

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How Automated Customer Service Helps Scale Your Customer Support

By Jayraj | Last Updated on January 10th, 2022 9:08 am | 4-min read

Automated customer support is not exactly a new concept. It has been around for nearly a decade. Ever since its inception, it has had a very mixed reputation among consumers. However, over the years, automated customer support has improved drastically. It has improved so much that many customers have started preferring it to traditional customer support. Every modern business wants to implement an automated customer support system. That is why every modern business wants to implement an automate [...]

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Customer Segmentation: A Guide to Business Growth

By DJ | Last Updated on September 27th, 2021 8:47 pm | 5-min read

Customer segmentation is a way to learn more about the customers and their needs. It helps businesses improve the customer experience and maintain a long-lasting relationship with them. Table of Contents What is Customer Segmentation? Why Customer Segmentation is Important? Customer Segmentation Models How to Segment Customers? What is Customer Segmentation? Customer segmentation is the process of dividing the customers into different groups based on their common qualities and ch [...]

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Chatbots vs Virtual Assistants [Differences, Similarities, and Benefits]

By Snigdha | September 15, 2021 6:49 pm  | 4-min read

Chatbots and virtual assistants or virtual agents are all the rage now, and for a good reason. The customers need instant resolution today and are not willing to wait for anything. Chatbots and virtual assistants both have made customer service a lot more efficient and responsive. Though chatbot technology has been adopted and acknowledged as an important tool for customer service, small businesses face a few challenges, particularly money and skill, when making their own chatbot. Appy Pie, [...]

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How to Create Funny Zoom Backgrounds?

By Snigdha | Last Updated on January 10th, 2022 8:43 am | 5-min read

We’ve all been stuck in our homes for far too long. No more gossip sessions hanging out by the water cooler or chilling in the break rooms to take your mind off a stressful situation. But we have Zoom! Ever since the pandemic hit us, and even before, Zoom has emerged as the most popular platform for audio and video calls and virtual meetings. Now here is the problem with Zoom virtual meetings. One, they can get boring, and two, the background at home can be embarrassing with family, roomma [...]

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