Table of Content Benefits of Sending Email Newsletters Things to Keep in Mind When Creating an Email Newsletter Email Newsletter Ideas Email Newsletter Design Email Newsletter Examples Conclusion Email newsletter is an online way of sending tips, news, updates related to your business or its products. To get these regular updates you need to get users’ email addresses and have them join your email list. These people after joining your email list can be referred to as leads, cont [...]
Table of Content Power of Google Business Reviews Managing Google Customer Review How to get reviews on Google? Google business reviews – what not to do? Can Google customer reviews be removed? Conclusion Google customer reviews matter. They have the ability to make or break your brand or business. Whenever a potential client or customer looks up for your services or products on the search engine, Google business reviews pop up. These recount the experiences your previous users, [...]
Table of Content Understanding Customer Retention Why Customer Retention is Important Differentiating Between Customer Retention and Customer Acquisition How a Help Desk Software Helps in Customer Retention What Helpdesk Should You Use? Conclusion Ticketing systems have existed for a long time. However, calling a modern day helpdesk software as a ticketing software is an understatement. Modern day Help Desk systems are far more advanced than a basic ticketing software. In this [...]
Table of Content What are Chatbots? How Smart Are the Chatbots? How Chatbots Boost Your Marketing Strategy? How to Set up your Chatbot for Marketing? Final Thoughts In this age of automation, with technology moving ahead rapidly, it’s all about working smart. Just think of performing all your time-consuming tasks automatically the way you want them to be done. With the advanced artificial intelligence, where machine learning chatbots have taken over most of the monotonous and rep [...]
Table of Content Unique Features of Knowledge Bases that Can Support Education How Difficult is it to Create a Knowledge Base Choosing a Knowledge Base Software Conclusion The importance of a knowledge base for business is well established. Ever since their inception, knowledge bases have become a staple of the tripartite customer support system alongside HelpDesk and LiveChat/ChatBot. One observed difference between knowledge bases and the others is the application. Knowledge Ba [...]
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