Why Cliniko is My Top Choice forPractice Management in 2025

Cliniko Review: Why It is My Top Choice for Practice Management

By Samarpit Nasa | Last Updated on December 8th, 2024 5:22 am

As someone who manages a clinic, I understand the need to balance patient care with the administrative side of the business. After evaluating various health practice management solutions, Cliniko has proven to be the most effective tool for healthcare professionals like myself. It simplifies every part of my workflow—from appointment scheduling to billing-allowing me to focus more on delivering high-quality care to my patients.

What initially drew me to Cliniko was its specialized design for allied health practitioners. However, once I started using the platform, I quickly discovered the true value of Cliniko, especially through its powerful integrations. Cliniko integrations significantly enhance the platform's functionality, allowing me to tailor my practice management to meet the unique needs of my patients.

Explore Cliniko Integrations

Cliniko's Key Advantages: Elevating Everyday Practice

Cliniko is packed with features that simplify the complexities of running a clinic. Here are some of the standout features I rely on regularly:

Appointment Scheduling: Cliniko’s appointment calendar is highly intuitive. I can manage bookings, reschedule appointments, and view my entire clinic’s schedule with ease. The repeat appointment feature and color-coded appointment types are particularly useful for organizing my time efficiently.
Customizable Health Records: I appreciate how customizable Cliniko’s treatment notes are. I can design templates that suit different treatments, making patient documentation thorough and efficient.
Patient Communication: Automated SMS and email reminders have significantly reduced no-shows in my practice. Plus, all communication is logged, so I have a clear history of when patients were contacted.
Secure Cloud Storage: With Cliniko’s secure cloud storage, I don’t worry about the safety of sensitive patient data. The software uses industry-standard AES-256 encryption, and all data is backed up daily.
Business Performance Reports: Cliniko provides comprehensive performance reports, helping me track everything from revenue to appointment trends. This real-time data allows me to make informed decisions that improve my practice.

Popular Cliniko Integrations

One of the standout features of Cliniko is its seamless integration with a range of popular tools, which significantly enhances its overall functionality. This capability allows me to effortlessly expand the software’s utility, simplifying my workflow and boosting efficiency. Here are a few integrations that have truly transformed my operations:

Cliniko & Zoom Integration: With Cliniko and Zoom integration, setting up telehealth consultations has never been easier. All the appointment details are automatically sent to both me and the patient, making virtual care straightforward and secure.
Cliniko & MailChimp Integration: I utilize the Cliniko Integrations with MailChimp to seamlessly sync my patient lists with MailChimp’s marketing and automation features. This powerful combination allows me to effectively target my patients with tailored special offers and relevant health products.
Cliniko & Microsoft Dynamics 365 Integration: Cliniko’s integration with Microsoft Dynamics 365 is perfect for streamlining my client management. It helps track patient interactions and enables me to provide a more personalized care experience.
Cliniko & WebEx Messaging Integration: The Cliniko and WebEx Messaging integration is essential for team communication. Whether I’m coordinating with staff or sending updates to patients, it keeps everything organized and in one place.
Cliniko & Google Groups Integrations: Managing group classes or patient communications has become much simpler with Cliniko and Google Groups Integration. I can easily send updates or announcements to patient groups without the hassle of switching platforms.

Explore Popular Cliniko Integrations

Why I Recommend Cliniko Software

Cliniko has proven itself as an essential tool for running a healthcare practice. It perfectly balances ease of use and robust functionality, allowing practitioners to manage their clinics without getting bogged down by complicated software. I can access Cliniko from any device, making it easy to manage my clinic on the go.

Customer support is another key reason I recommend Cliniko. Their team is available 24/7 via chat or email, and they’ve always been quick to resolve any issues I encounter. Whether I need a simple question answered or technical assistance, they’ve consistently provided excellent support.

Areas for Improvement

While Cliniko is incredibly useful, there are a few areas where I believe it could be enhanced:

Initial Setup for Larger Clinics: For clinics with multiple practitioners, I find that setting up the system can be a bit time-consuming. A dedicated setup service would help streamline the process for larger teams, allowing everyone to get started quickly without navigating setup hurdles.
More Flexibility in Reporting: Although Cliniko’s reports are comprehensive, I would appreciate more customization options to tailor data analysis to my specific needs. This enhancement would help drive more informed decision-making and strategic planning.
Offline Access: Since Cliniko is a cloud-based platform, having an offline mode would be beneficial for me in situations where internet access is unreliable. This feature would ensure I can continue to access essential information during unexpected outages.
Enhanced User Training Resources: While I find Cliniko user-friendly, having more extensive training resources—like video tutorials or interactive guides—would help me and others quickly grasp all the features and functionalities.

Pricing Value

Cliniko’s pricing structure provides outstanding value for money. The subscription fee scales according to the number of practitioners, ensuring accessibility for both small and large clinics. Cliniko is free to try for the first 30 days, allowing potential users to experience all features without any commitment. After the trial, the costs are as follows:

For a solo practitioner, Cliniko costs $45 per month.
Clinics with 2 to 5 practitioners pay $95 per month.
Clinics with 6 to 8 practitioners pay $145 per month.
Clinics with 9 to 12 practitioners pay $195 per month.
Clinics with 13 to 25 practitioners pay $295 per month.
Clinics with 26 to 200 practitioners pay $395 per month.

What I appreciate most is that all features are available at every pricing tier, so smaller practices don't miss out on essential functionality. Additionally, the fact that 2% of all subscriptions are donated to charity adds a socially responsible element to the platform, enhancing my satisfaction with my subscription choice.

There are no hidden fees beyond the SMS charges, which are priced at 10¢ per message. With free email communication included, I find the pricing more than reasonable for the comprehensive value provided.

Final Thoughts

Cliniko has revolutionized the way I run my clinic. It not only simplifies administrative tasks but also enhances patient care through its intuitive features and seamless integrations. Although there are a few areas that could be improved, the overall experience is exceptional. The system’s ability to scale, combined with excellent customer support, makes Cliniko the ideal choice for healthcare professionals seeking an efficient, secure, and reliable practice management solution.

For anyone looking for comprehensive, easy-to-use practice management software, Cliniko is an investment I highly recommend.

Samarpit Nasa

Content Team Lead at Appy Pie