How to Build an App Like Swiggy?

Getting food delivered to your home is not a new concept. But when one can do it through a mobile app, the entire process becomes a lot more convenient and engaging. Though food delivery apps have been around for some time now, they truly blew all records. Six out of ten adults are more likely to opt for food delivery now than in pre-pandemic times. During the pandemic, when there were stringent restrictions on movement, it was food delivery apps like Swiggy that kept the restaurants and food outlets in business and the customers safe and fed. Thinking about launching your own service? A reliable food delivery app builder can set you on the right path to success.

Further Read: Here is a list of the best tools to build a food delivery app.

What is the Swiggy app?

Swiggy is the top online food ordering and delivery app available on both iOS and Android. The app lists numerous restaurants as partners with a variety of cuisines on offer for the app users. The app users can order their favorite dishes from their chosen restaurants in minutes and even leave ratings and reviews for the food and the delivery experience. These reviews and ratings are beneficial for the companies to make improvements to their business while keeping the app users engaged.

Suggested Read: How to make an app like Zomato?

Top features you must add to an app like Swiggy

Having looked at all these lucrative numbers about the food delivery app, it is natural to wonder what makes this app such a success. Swiggy’s features make it one of the best food delivery apps today, and that is because of its valuable and well-thought-out features. Food delivery apps like Swiggy have four parts, each with its unique set of features.

Leverage our cutting-edge delivery app maker to streamline your app development journey with ease and efficiency.

Customer app

The portion or version of the app that the app users will use - the customer app should be easy to use and have a smooth and intuitive interface. The entire customer journey from ordering to delivery should be engaging and straightforward.

Registration

Add the registration feature and make it easy for the app users to register for your app by letting them sign up through email addresses or a multitude of other social media channel.

User profile

Add this feature to allow the app users to manage their profile by adding details like name, contact number, address, email address, and more.

Search

Go beyond the simple search functionality and let users search for restaurants based on their location, preferred cuisine, ratings & reviews, delivery times, etc.

Ordering

The ordering feature lets your app users choose their favorite dishes from chosen restaurants and place the order by adding them to the cart.

Coupon

At the time of payment or checkout, let the customers apply coupons to avail discounts, deals, or offers from the restaurants.

Review

Let customers participate and interact by writing reviews and rating the services of the restaurants or the delivery persons based on numerous criteria like attitude, speed, packaging, food quality, and more.

Secure payments

Add secure payment gateways to assure your app users that their transactions and sensitive data remain safe and protected. Include as many different types of payment gateways as you can.

Push notifications

Through push notifications, you would be able to communicate with your app users through the app. Whether transactional messages or announcements of deals, discounts, or offers, targeted notifications are an effective way to bring back inactive users.

Delivery Tracking

Integrate the geolocation tracking feature so that your app users can track the real-time location of the delivery personnel and their orders.

Restaurant owner app

The second most important stakeholder in apps like Swiggy is the restaurant owners who partnered with Swiggy and listed their restaurants on the app.

Order alert

Enable this feature so that the moment an app user places an order, the restaurants get instant alerts so that they can start working on order fulfillment at the earliest.

Order assignment

In case the restaurant has its own delivery fleet, it can assign single or multiple order deliveries to delivery personnel.

Order List

Add this feature so that the restaurants can access the order reports to analyze the sales with numbers like total customers, total orders, and total revenue.

Accept/Decline orders

Add the functionality so that the restaurant owners have the ability to accept or decline an incoming order notification.

Restaurant profile

Restaurants should be able to create their profiles, add photos, add menus, manage addresses, locations, and more!

Order history

Restaurant owners should have access to the order history and daily sales reports to get insights into their business performance.

Delivery boy app

The delivery person needs to have a separate app to manage incoming orders and record all the deliveries they made to keep track of their payments.

Registration

This feature allows the delivery personnel to register on the app by entering necessary details like the email address, credentials, reviews, and personal details.

Accept/decline orders

Allow the delivery personnel on your food delivery app the ability to accept or decline an incoming order.

Route optimization

Using this feature, your app would be able to pick the nearest delivery person and assign the incoming order. The app should also show the shortest and the fastest routes to the delivery boy to help them with timely delivery.

Manage Status

Add this feature to your food delivery app so that the delivery persons can update the delivery status from ‘order picked up’ to ‘order on the way’, and finally, ‘order delivered’.

Booking history

This feature is important for the delivery persons to access their previous booking history and look at all their completed deliveries. This is crucial when they want to settle accounts and claim payments.

Admin Panel

The admin panel gives the app owner an overview of the app and lets them manage the overall functioning of the app.

Admin dashboard

An app admin should be able to view all the orders, commission orders, total sales, daily turnover, and other such business-related figures.

Overall app management

Admins should be able to manage and add new restaurants, menus, offers, reviews, and more! Admins can manage customers’ information and activate or inactivate customers. The admins can also let you add, edit, or reassign delivery persons.

Category management

Admins should be able to search based on categories like keywords, status (active/inactive), item description, etc. Admins should be able to add new categories, edit existing categories, or remove any category.

Reports and analytics

Add the reports and analytics feature so the app admin can view all the sales figures for the day, week, or month. Additionally, with the analytics feature, the app admin can also measure the app's performance. Based on these insights and reports, they can tweak the app and improve the entire app's performance.

How to Build an App like Swiggy?

We have discussed at length what Swiggy is and the features you must add to create a Swiggy clone app or an app like Swiggy. The next step in the process is to answer the question - how to create an app like Swiggy?

Step 1- Go to the Homepage

Go to Appy Pie’s Restaurant App Builder and enter your prompt. Briefly describe what kind of app you want, for example- I want to build my own food delivery app. It also provides you with prompt examples.

Step 2- Sign Up/Login

You need to create an account if you’re a new user or you can simply log in if you already have one.

Step 3- Personalize Your App

Once the payment is done, you'll be directed to the app maker. Here, you can customize your app with features such as:

• Food Court- The food court feature allows users to browse and order from a variety of restaurants.
• Coupons- Add a coupon feature to your app. It attracts & retains customers
• Push Notifications- Send instant updates and promotional messages directly to your customer's devices, keeping them engaged and informed about your offerings.
• Review & Ratings- Provide feedback from customers, helping to build trust and confidence in the service.
• Payment Getaway- It allows customers to make payments directly through your app, ensuring a seamless and safe payment process.

When you’re satisfied, save the changes.

Step 4- Test Your App

Go back to the app maker dashboard where you can manage your app and then test it on real devices.

Suggested Read:- Why Does a Food Delivery Business Need an App?

Step 5- Publish Your App

Once you’re satisfied, click on “Publish your App” and make it accessible to millions of users for download.

By following these steps and with the guidance of Appy Pie’s experts, you can make an app like Swiggy that offers a seamless and personalized experience to your customers. Boost your business growth by integrating a dependable food delivery app builder that turns your ideas into reality.