Online Support:

Chat Support: Bottom right of each page(Monday-Friday 10AM-8PM EST)
Phone Support: US(Toll Free) +1-888-322-7617(Monday-Friday 10AM-8PM EST)
Email/Ticket Support: support@appypie.com(Monday-Friday 10AM-8PM EST)

Offline Support:

Please refer to Frequently Asked Questions below:

Basics (3)

What is an App?

An App is short name for “Application”. Apps are created for multipurpose: games, books, restaurant’s menus, news, and various other utility apps. Appy Pie Mobile App builder software help you to build App for various purposes and allows you to share it with your friends. Best part, its free and involves no prior coding knowledge.

Who can use Appy Pie’s App Builder?

Anyone who can surf web or anyone who want to create an app for self or for their business can use Appy Pie’s App Builder

I don’t reside in US. Can I still use Appy Pie Mobile App Builder tool?

Yes Any Person in the world, Can Avail Services of Our Award winning App Maker

Introduction to Appy Pie (8)

How Does Appy Pie App Engine Work?

Mobile Aps Created with Appy Pie’s award winning App are created by a Combination of HTML 5, CSS3 & Java Scripts, these are then coupled with a HTML5 to Mobile Framework Like Phonegap that with the help of ¬¬its API’S connect with Native API’s of Operating Systems of Mobile Devices and thereby acting as an interface between the HTML 5 APP & Native Phone Api’s. Appy Pie App Builder Platform is connected with all the Apps created using their platform using their Proprietary Rest API’S that enables Our Users to Update their apps on the fly as well as Send Pus Notification

How Does Appy Pie App Engine Work

What are elements of an Appy Pie App Engine?

Appy Pie delivers a rich user interface for a mobile application by using HTML5 with JavaScript & CSS. Using PhoneGAP API user interfaces can be created with JavaScript component libraries that render interactive user interface widgets using HTML5 elements.

Device specific functionalities such as camera access, geolocation, and accelerometer readings are exposed through a JavaScript API.
What are elements of an Appy Pie App Engine

Why Appy Pie?

  1. Apps can be Designed for Free
  2. Create an App in Minutes
  3. No Coding Skills Required
  4. App Revisions / Updates are Real Time
  5. Send Push Notifications
  6. Apps can be easily Monetized
  7. App publishers get real-time App Analytics
  8. Share App with Friends

Do I need to know any programming?

No, for building an App using Appy Pie Free Mobile App Builder, you don’t need to know any programming or any coding skills. Wizard require only basic information and selection based on your requirements.

How much time does it require to create App on Appy Pie?

Process is very simple and has only 4 Steps, so it would take hardly 3-4 minutes to complete the process for building an App.

How many apps can I create?

There is no limit set for Apps, either free or paid users.

Which platforms are you currently supporting?

Currently we are supporting iOS and Android based Phones & Tabs and Soon Launching Support for Windows8 based phones.

Do you have Plans for Resellers?

Yes we offer 100% Private Labeled Plans for Resellers for details about the plan Visit http://www.appypie.com/reseller-plan

Appy Pie Publishing Plans (8)

Can I upgrade plan for my App?

Yes, you can upgrade your plan from “Free to Basic”, “Basic to Gold” or “Gold to Platinum” anytime.

How Do I Upgrade My Plan?

In your “My Apps Area” Click on the “My Plan” Button of the App you would like to Upgrade and Upgrade to the plan that best Suits your Requirement as per the Screen Shot Below.

How do i upgrade my plan

How Do I Downgrade My Plan?

In your “My Apps Area” Click on the “My Plan” Button and Downgrade of the App you would like to Downgrade to the plan that best Suits your Requirement as per the Screen Shot Below.

How Do I Downgrade My Plan

Can I stop paying or stop my service? Is there any lock-in period?

If you are registered under Basic, Gold or Platinum plan, cancelling or stopping your payments will lead to disable your App for new as well as existing user. There is no such lock-in period.

What are the Benefits of Upgrading to One of the Paid plans?

Following are the Benefits of Upgrading to One of Our Premium Plans:

  1. Edit / Update / Revise your App on a Regular Basis using our App Builder
  2. Appy Pie’s experienced team of Developers ensures your App is Live on iTunes.
  3. Enable Push Notifications, App Monetization, App Analytics & Much More.
  4. Premium Support via Chat, Email & Phone.

In Your Free Plan, Can I Edit / Update/ Revise My Android / iPhone App on a Regular Basis?

No in our Free Plan, You can only create your app once and after creation it cannot be edited.

How Does Your Publishing Plans Work?

Following is a Screenshot of our Plublishing Plans:
How Does Your Publishing Plans Work

How to install the Android App that’s ready to download ?

Steps to install android app that’s ready to download from the appypie account:-

  1. Download the apk file from appypie on the android device.
  2. Run the apk file.
  3. A pop up message will come,press settings option on the pop up.
  4. Tick on unknown sources option.
  5. Now try to run the apk file again,The app will be installed now.

Creating / Updating / Deleting Your App (12)

How do I create an App?

Appy Pie offers you easiest and fastest way to create app. You just need to click “Launch Your Mobile App” tab on the homepage of the Appy Pie website and follow simple steps:

  1. Select App Type
  2. Update/Modify App Settings
  3. Change/Update App Pages
  4. Publish.

Follow above provided 4 simple steps and get your App ready.

I have Custom Requirements for a Mobile App which can’t be accomplished using your app builder, what choices do I have?

You can send us your Requirement Specification to sales@appypie.com and we will send you a quote and time frame to get that custom app completed.

I am confused, What Logo Size and Image size actually means?

Since we use this logo for uploading onto the Apple iTunes Store and Google Play, so as per their guidelines, we need logo of size in 1024 x 1024 px and for image it is 640 x 960 px.

Can I upload my own Logo or Background Image or I have to use Images from Library?

Yes, you can upload your own Logo or Background image.

How Can I Rearrange / Remove Pages or Page Icons from my Mobile App?

On Your App Page, Click on the Link “Remove/Rearrange Order of Page Icons” This will cause the icons to shake or wiggle, its then you can Rearrange App Page Icons or Remove App Pages  from your Mobile App.
(See Screenshot Below)

How Can I Rearrange / Remove Pages or Page Icons from my Mobile App

Do you have an app Page that allows me to take Appointments?

Yes we have an appointment Scheduler Page that allows you to take appointments.

How to add external URL to the service page ?

Go to the service page, there you will find link text & External URL below the body. Enter your anchor text name in the link text box and the URL in the External URL box and then click Save/update button . Now your External URL is added in the service page

Can I update my App?

Yes, you can update your App by log-in to your Appy Pie Dashboard. Here you will see “My Apps”, getting into this section you will find “App Settings” tab with each of your App. Click on it and start updating.

Can I delete my App?

Yes, you can delete your App, but till the time App Status is “In Process”.

I am on one of your Paid Plans, How Can I Edit / Update/ Revise My Android / iPhone App?

In your “My Apps Area” Click on the “App Settings” Button of the App you would like to edit and this will take you to the App Wizard Add/Edit the Desired Changes to the App as per your Requirement and on Saving the same you will get the following message as shown In Screenshot Below and the Changes would reflect on the App on the fly, but sometimes you might experience a delay of 5-10 minutes for the changes to reflect on the App.

I am on one of your Paid Plans,  How Can I Edit / Update/ Revise My Android / iPhone App?

I am on one of your Paid Plans, Can I Edit / Update/ Revise My Android / iPhone App on a Regular Basis?

Yes all Our Paid Plan Subscribers can edit their Mobile Apps as many times they want and the Changes would reflect on the App on the fly, but sometimes you might experience a delay of 5-10 minutes for the changes to reflect on the App.

Is there a way to have a bottom tabbed version of the pages instead of the icons placed on top of the splash page?

Yes you can achieve this by changing the Navigation Layout from Matrix to List View as per the Screenshot below:

Is there a way to have a bottom tabbed version of the pages instead of the icons placed on top of the splash page

Monetizing, Sharing & Measuring your App (7)

How to Monetize Your Android App?

On Monetize your Apps Page, To activate the Monetization feature on your Android App, You would need to submit your App’s Admob’s Publisher ID. To Obtain Your App’s Admob’s Publisher ID, Launch the following Tutorial. Launch Tutorial

How to monetize your iPhone App?

On Monetize your Apps Page, To activate the Monetization feature on your iPhone App,  Just Click on the Activate Button to start Monetizing your app with iAds.

(See Screenshot Below)
How to monetize your iPhone App

How to Integrate Google Analytics to your App?

The following tutorial will guide you through the process of Registering Google Analytics Account & Obtaining the UA-ID for your App for Google Analytics Integration: Launch Tutorial

Can I integrate my own ads in my app?

No, You can only enable or disable the Ads, Appy Pie Platform doesn’t support customized ads. We have integrated Admob for Android, and iAD for iPhone.

How do I share my App with my mates/friends?

You can Share App with your Friends Using the Share App feature available in your “My Apps Area” Click on the “Share App” Button of the App and you will be able to import your contacts from Gmail, Yahoo, Live etc and send them a pre-templated email using our system comprising of your Download links to your App on iTunes, Google Play & App Pie Marketplace

Do I have to pay for sharing?

No, Sharing links and other mediums like accessing Appy Pie Market Place is absolutely free.

How Can I earn from my App created using Appy pie?

You can earn from your App in many ways but following are a few obvious ones:

  1. Earn from Advertising on your app by enabling iAds on your iPhone Apps & Admob on your Android Devices
  2. You can charge users for downloading your app from iTunes & Google Play Market Places by using your account settings, Instead of offering them for free.
  3. Getting sponsorship for a mobile app is the best way of getting assured high returns from it.
  4. If you provide services in either online/offline world you can get a lot of good leads from your app.

Setting Up PUSH Notifications (2)

How to activate Your App’s Push Notification Service on Android Devices?

To activate your App’s Push Notification Service on Android Devices, You would need to submit your App’s Google Play App Package Name. To Obtain Your App’s Google Play App Package Name, Launch the following Tutorial. Launch Tutorial

How to activate Your App’s Push Notification Service on iPhone Devices?

To activate your App’s Push Notification Service on iPhone Devices, You would need to submit your App’s Apple ID.To Obtain Your App’s Apple ID, Launch the following Tutorial. Launch Tutorial

Restaurant App Specials (2)

How to Integrate GrubHub Food Ordering Feature to Your Restaurant App?

On the App Page of Your Restaurant App , Add the GrubHub page in your main App Area, Type in your  Restaurant GrubHub URL that you wish to Integrate and hit Preview, Once the mobile version of your Opentable Restaurant page is fully loaded on the App then Click Save / Update Button.
Eg. URL:http://www.grubhub.com/indy/lockerbie-square/healthy/?cityId=23&custId=275510&selectCustomer=Y&showAsSearchResults=Y

(See Screenshot Below)
How to Integrate GrubHub Food Ordering Feature to Your Restaurant App?

How to Integrate OpenTable Reservation Feature to Your Restaurant App?

On the App Page of Your Restaurant App , Add the OpenTable page in your main App Area, Type in your  Restaurant OpenTable URL that you wish to Integrate and hit Preview, Once the mobile version of your Opentable Restaurant page is fully loaded on the App then Click Save / Update Button.
Eg. URL:www.opentable.com/ariyoshi-japanese-restaurant

(See Screenshot Below)
How to Integrate OpenTable  Reservation Feature to Your Restaurant App?

Add Multimedia Pages (5)

How Can I add Youtube Videos to My App?

On Your App Page, Add the Video page in your main App Area, Type the Name of your channel that you wish to Integrate and hit Preview, Once the Videos of your Channel are loaded on the App then Click Save / Update Button.
(See Screenshot Below)

How Can I add Video’s to My App?

How to Integrate BeatPort Music to your App?

On the App Page, Add the Sound page in your main App Area, Type in your BeatPort’s Play List Name followed by BeatPort’s Label URL that you wish to Integrate, Select the Album of your Choice from the Selected Label and then hit the Update URL Button, Once the Album Picture is fully loaded on the App, You can click on the Picture and listen to the Songs by pressing the play Button, If all is as per you choice then Click Save / Update Button.
Eg. URL: http://www.beatport.com/label/le7els/21672
(See Screenshot Below)
 How to Integrate BeatPort Music to your App?

How to Integrate SoundCloud Music to your App?

You can Refer to the Video Tutorial Below to learn how you can Integrate SoundCloud Music to your App.

Can I add Camera Feature to My App?

Yes you can, To Enable this feature Go to Your App Page, Add the “Pocket Tools” page in your main App Area, Select the Camera Plugin & then Enter Name of this Feature and you are good to go, This Feature allows you to take pictures and share them on twitter & Facebook.

(See Screenshot Below)
Can I add Camera Feature to My App

Is there an option to integrate a GPS component into my app?

Yes you can, To Enable this feature Go to Your App Page, Add the “Pocket Tools” page in your main App Area, Select the Location Plugin & then Enter Name of this Feature and you are good to go, This Feature allows you to ascertain your location via mobile GPS with an option to share your location on twitter & Facebook.
(See Screenshot Below)
Is there an option to integrate a GPS component into my app

Add Social Pages (3)

How Can I add my Twitter feed to My App?

On Your App Page, Add the Twitter page in your main App Area, Type in your Twitter Username that you wish to Integrate and hit Preview, Once your Twitter feed is fully loaded on the App then Click Save / Update Button.

(See Screenshot Below)
How Can I add my Twitter feed to My App

How can I add Facebook Timeline to My App?

On Your App Page, Add the Facebook page in your main App Area, Type in your Facebook Username that you wish to Integrate and hit Preview, Once your Facebook Timeline is fully loaded on the App then Click Save / Update Button.

(See Screenshot Below)

How can I add Facebook Timeline to My App

How can I have a single page with all socials on, instead of individual icons on the first screen?

You can achieve this by adding the Share Page in your App Dashboard as per the Screenshot below:

How can I have a single page with all socials on, instead of individual icons on the first screen

Publishing Your App (5)

What if my App was disapproved by Appy Pie Team?

Our team carefully reviews each app before it gets submitted to the marketplace. After evaluating your app, we will let you know whether your app is approved or disapproved.
If we feel that your app needs some improvement for any reason, we will provide you with issue and recommendation on what to improve regarding additional features/pages you should add.

I am done with creating an App, What next?

Now you have to wait for approval or disapproval of App. In case of Free Plan, once approved, it will be made available for Appy Pie Market Place. And in case of Paid App, once approved we will be uploading App to Apple iTunes and Google Play for their approval.

What if I choose Free Plan, would you still publish my app to Google Play & iTunes?

No, Free Plan Just allows you to design your APP, to Publish it for Google Play & iTunes you need to Subscribe to one of our Paid Publishing plans

How Can I Download .apk file of my Android App under the Free Plan?

In your “My Apps Area” Click on the Download Button and complete the steps as per the Screenshot below:

How Can I Download .apk file of my Android App under the Free Plan

How Can I Download .ipa file of my iPhone App under the Free Plan?

In your “My Apps Area” Click on the Download Button and complete the steps as per the Screenshot below:

How Can I Download .ipa file of my iPhone App under the Free Plan

Introduction to Appy Pie Market Place (3)

What is Appy Pie Market Place?

Appy Pie Market Place is store/gallery, where those Apps are showcased, which are built using Appy Pie App Builder.

How long does App take to get published over the Appy Pie Market Place?

Once we approve your App, it get published over the Appy Pie Market Place and it takes maximum of 3-4 days.

Do I pay for publishing my App over the Appy Pie Market Place?

No, Appy Pie Market Place is absolutely free for those apps/users who build their App using Appy Pie Free App Builder Software.

Going Live with Your Apps (8)

I have Designed My App & Published it by Subscribing to one of your Paid Plans, What’s next?

In your “My Apps Area” Click on the “Go Live” Button of the App you would like to go live with by providing Details of whether you would like to offer your app for free or paid along with your Google Play Developer Account & Apple Developer Account Login details as per the Screenshot below. Our Technicians will use this Information and get your app live on Google Play & iTunes. Once live you will get an alert on your registered email address confirming that your App is Now Available for Download on Google Play & iTunes.

I have Designed My App & Published it by Subscribing to one of your Paid Plans, What’s next

How Can I Go live with my iPhone App on iTunes?

In your “My Apps Area” Click on the “Go Live” Button of the App you would like to go live with by providing Details of whether you would like to offer your app for free or paid along with your Apple Developer Account Login details as per the Screenshot below. Our Technicians will use this Information and get your app live on iTunes. Once live you will get an alert on your registered email address confirming that your App is Now Available for Download on iTunes.

How Can I Go live with my iPhone App on iTunes

How Can I Go live with my Android App on Google Play?

In your “My Apps Area” Click on the “Go Live” Button of the App you would like to go live with by providing Details of whether you would like to offer your app for free or paid along with your Google Play Developer Account Login details as per the Screenshot below. Our Technicians will use this Information and get your app live on Google Play. Once live you will get an alert on your registered email address confirming that your App is Now Available for Download on Google Play.

How Can I Go live with my Android App on Google Play

Can I Sell My Mobile App on iTunes & Google Play?

Yes you can either sell your App for a Price or Give It away for Free!

How much does a Google/Apple Developer Account cost?

Google Play Developer account will cost you $25 (one time), and Apple iTunes Developer account will cost you $99/year. These prices can vary as per their respective policies.

Does Appy Pie Guarantee Approvals in Google Play & iTunes on their Paid Plans?

No One in the World can guarantee that, but we have Success Rate of 99% on Google Play & 90% on iTunes and Our Technicians try their level best to get the app approved.

My App Got rejected by the iTunes AppStore for Lacking Functionality, What Steps should I take to get my app Approved?

Apple’s approval policies for the App Store for New Apps are very Strict, Following are the Steps that you should take if your app got Rejected:

  1. Try to add more app pages in your app., as more the page you have better are the chances of your approval
  2. Try to add social pages in your app like Facebook, Twitter etc in your app
  3. Add a Video Page and link your YouTube videos to the App
  4. Add an Audio Page link your SoundCloud or BeatPort Music Albums to the App
  5. Add a Photo Gallery to your App
  6. Add Use Interactive Pages like Blog & Reviews
  7. Try to explain Services you offer in detail.
  8. Use Geolocation and camera pages in your app

Basically the Idea here is to create as mange pages as possible so the App Reviewers are amazed by the Functionality you are offering to end User.

Once you have made the above changes ( added a few more pages), then we will resubmit your app for review and Hopefully this time you app will be approved and available on AppStore for Download/Purchase.

Technical Support (2)

What Kind of Customer Support You Offer?

We Offer Chat, Email & Phone Support to all Our Paid Subscribers

How can I change the name of the page icon ?

To change the name of the page icon, go to the page of which you want to change the name and write the new name in the Page Icon Name text box. Below is the screen shot of the same.

How can I change the name of the page icon ?

Add Contact & Info Pages (2)

Can I Book Appointments using My App?

Yes you can Book Appointments using your App, To Enable this feature Go to Your App Page On Your App Page, Add the “Appointment” page in your main App Area, Enter the Email address on which you want to receive the appointments and save this to activate this feature.
(See Screenshot Below)
Can I Book Appointments using My App?

Can I Link an External Mobile friendly Website to My App?

Yes You Can, To Enable this feature Go to Your App Page On Your App Page, Add the “Website” page in your main App Area, Enter the URL Of your Mobile friendly website and then Preview to ensure the website opens correctly and save this to activate this feature.
(See Screenshot Below)
Can I Link an External Mobile friendly Website to My App

We provide Mobile Application development services in the following categories:

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